Membeli-belah dalam Bahasa Inggeris: Saiz, Harga, Pemulangan dan Bayaran Kad

Membeli-belah di luar negara bukan hanya “How much is this?” Anda mungkin perlu mencari saiz, memahami promosi, menolak bantuan, memilih mata wang kad, atau mengembalikan sesuatu kemudian.

Membrowsing dan meminta bantuan

Jika pembantu kedai bertanya “Can I help you?”, anda boleh berkata:

• “I’m just looking, thanks.”
• “Yes, I’m looking for a lightweight rain jacket.”
• “Do you sell phone chargers?”
• “Where can I find travel adapters?”
• “Do you have anything similar to this?”

“I’m just looking” adalah bersahabat dan normal. Ia tidak bermakna anda berjanji tidak akan membeli.

Saiz, warna, dan mencuba

• “Do you have this in a smaller size?”
• “Does this come in black?”
• “Could I try this on?”
• “Where are the fitting rooms?”
• “It’s a little tight around the shoulders.”
• “The size is right, but I’d prefer a different colour.”

Saiz pakaian tidak konsisten antara negara atau jenama. Tanyakan ukuran jika pembelian itu penting: “What is the waist measurement for this size?”

Harga dan promosi

• “How much is this?”
• “Is this the final price?”
• “Is there a discount if I buy two?”
• “Is this included in the sale?”
• “What does ‘buy one, get one half price’ mean?”
• “Could you check the price, please? The shelf label was different.”

Sebuah receipt merekodkan pembelian anda. Sebuah refund mengembalikan wang anda. Sebuah exchange menggantikan barang dengan barang lain.

Dialog kedai yang semula jadi

Pembantu: Let me know if you need any help.

Pelanggan: Thanks. Do you have this shirt in a medium?

Pembantu: Let me check. We have a medium in blue, but not in green.

Pelanggan: Could I try the blue one on?

Pembantu: Of course. The fitting rooms are at the back.

Pelanggan: It fits well. I’ll take it. Can I pay by card?

Pembantu: Yes. Would you like a bag?

Pelanggan: No, thank you. I have one.

Membayar dengan kad

• “Can I pay contactless?”
• “Do you accept this card?”
• “The card reader says the payment was declined.”
• “Could I try another card?”
• “Could I have a receipt, please?”
• “Can you email the receipt?”

Beberapa terminal menawarkan untuk mengenakan bayaran dalam mata wang rumah anda. Ini dipanggil penukaran mata wang dinamik. Skrin harus menunjukkan pilihan dan kadar; baca mereka sebelum memilih. Jika anda ingin mata wang tempatan, katakan “Please charge me in local currency.”

Membeli-belah bebas cukai

Jika pelawat boleh mengemukakan tuntutan pengembalian cukai, tanyakan:

• “Is tax-free shopping available?”
• “What is the minimum purchase?”
• “Could I have the tax-free form?”
• “Do I need to show my passport?”
• “Where do I validate this at the airport?”

Kelayakan dan prosedur berbeza-beza. Simpan resit dan tanyakan sama ada barangan harus kekal tidak digunakan sehingga pemeriksaan.

Pengembalian dan pertukaran

• “I’d like to return this, please.”
• “I bought it yesterday, but it doesn’t fit.”
• “It stopped working after one use.”
• “Could I exchange it for a larger size?”
• “I have the receipt and the original packaging.”
• “Will the refund go back to the same card?”

Periksa dasar pengembalian sebelum membeli barang jualan. “Final sale” seringkali bermakna pengembalian tidak diterima kecuali barang itu rosak.

Amalkan dengan objek di sekeliling anda

Pilih tiga barang. Untuk setiap satu, tanyakan tentang harga, versi yang berbeza, dan dasar pengembalian. Kemudian amalkan satu masalah pembayaran. Pola kalimat yang sama berfungsi untuk pakaian, elektronik, hadiah, dan keperluan perjalanan.