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購物A2-B18 分鐘閱讀

英語購物:尺寸、價格、退貨和信用卡付款

實用的英文購物對話,包括瀏覽、查詢尺寸、比較價格、信用卡支付、索取稅單和退貨

購物

購物在國外不僅僅是 “How much is this?” ,您可能需要找到合適的尺寸、了解促銷活動、拒絕幫助、選擇信用卡貨幣或稍後退貨。

瀏覽和求助

如果店員問 “Can I help you?” ,您可以說:

  • “I’m just looking, thanks.”
  • “Yes, I’m looking for a lightweight rain jacket.”
  • “Do you sell phone chargers?”
  • “Where can I find travel adapters?”
  • “Do you have anything similar to this?”

“I’m just looking” 是友好的和正常的,不意味著您不會購買。

尺寸、顏色和試穿

  • “Do you have this in a smaller size?”
  • “Does this come in black?”
  • “Could I try this on?”
  • “Where are the fitting rooms?”
  • “It’s a little tight around the shoulders.”
  • “The size is right, but I’d prefer a different colour.”

服裝尺寸在不同國家或品牌之間並不一致。如果購買很重要,請詢問尺寸: “What is the waist measurement for this size?”

價格和促銷

  • “How much is this?”
  • “Is this the final price?”
  • “Is there a discount if I buy two?”
  • “Is this included in the sale?”
  • “What does ‘buy one, get one half price’ mean?”
  • “Could you check the price, please? The shelf label was different.”

一份 receipt 記錄您的購買。一份 refund 退回您的錢。一份 exchange 用另一件商品替換。

一個自然的購物對話

店員: Let me know if you need any help.

顧客: Thanks. Do you have this shirt in a medium?

店員: Let me check. We have a medium in blue, but not in green.

顧客: Could I try the blue one on?

店員: Of course. The fitting rooms are at the back.

顧客: It fits well. I’ll take it. Can I pay by card?

店員: Yes. Would you like a bag?

顧客: No, thank you. I have one.

信用卡支付

  • “Can I pay contactless?”
  • “Do you accept this card?”
  • “The card reader says the payment was declined.”
  • “Could I try another card?”
  • “Could I have a receipt, please?”
  • “Can you email the receipt?”

一些終端機提供以您的母國貨幣收費,這被稱為動態貨幣轉換。螢幕應顯示選項和匯率;在選擇之前請先閱讀。如果您想要當地貨幣,請說 “Please charge me in local currency.”

無稅購物

如果遊客可以申請稅款退還,請問:

  • “Is tax-free shopping available?”
  • “What is the minimum purchase?”
  • “Could I have the tax-free form?”
  • “Do I need to show my passport?”
  • “Where do I validate this at the airport?”

資格和程序各不相同。請保留收據並詢問是否必須在檢查前保持商品未使用。

退貨和換貨

  • “I’d like to return this, please.”
  • “I bought it yesterday, but it doesn’t fit.”
  • “It stopped working after one use.”
  • “Could I exchange it for a larger size?”
  • “I have the receipt and the original packaging.”
  • “Will the refund go back to the same card?”

購買特價商品前請先查看退貨政策。 “Final sale” 通常意味著除非商品有缺陷,否則不接受退貨。

練習使用周圍的物品

選擇三件物品。對於每件物品,請詢問價格、不同的版本和退貨政策。然後練習一個支付問題。相同的句子模式適用於服裝、電子產品、禮物和旅行必需品。

在真實對話發生前先練一遍

Travel English 把機場、飯店、餐廳和緊急情況做成簡短的手機口說課程。

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