
購物在國外不僅僅是 “How much is this?” ,您可能需要找到合適的尺寸、了解促銷活動、拒絕幫助、選擇信用卡貨幣或稍後退貨。
瀏覽和求助
如果店員問 “Can I help you?” ,您可以說:
- “I’m just looking, thanks.”
- “Yes, I’m looking for a lightweight rain jacket.”
- “Do you sell phone chargers?”
- “Where can I find travel adapters?”
- “Do you have anything similar to this?”
“I’m just looking” 是友好的和正常的,不意味著您不會購買。
尺寸、顏色和試穿
- “Do you have this in a smaller size?”
- “Does this come in black?”
- “Could I try this on?”
- “Where are the fitting rooms?”
- “It’s a little tight around the shoulders.”
- “The size is right, but I’d prefer a different colour.”
服裝尺寸在不同國家或品牌之間並不一致。如果購買很重要,請詢問尺寸: “What is the waist measurement for this size?”
價格和促銷
- “How much is this?”
- “Is this the final price?”
- “Is there a discount if I buy two?”
- “Is this included in the sale?”
- “What does ‘buy one, get one half price’ mean?”
- “Could you check the price, please? The shelf label was different.”
一份 receipt 記錄您的購買。一份 refund 退回您的錢。一份 exchange 用另一件商品替換。
一個自然的購物對話
店員: Let me know if you need any help.
顧客: Thanks. Do you have this shirt in a medium?
店員: Let me check. We have a medium in blue, but not in green.
顧客: Could I try the blue one on?
店員: Of course. The fitting rooms are at the back.
顧客: It fits well. I’ll take it. Can I pay by card?
店員: Yes. Would you like a bag?
顧客: No, thank you. I have one.
信用卡支付
- “Can I pay contactless?”
- “Do you accept this card?”
- “The card reader says the payment was declined.”
- “Could I try another card?”
- “Could I have a receipt, please?”
- “Can you email the receipt?”
一些終端機提供以您的母國貨幣收費,這被稱為動態貨幣轉換。螢幕應顯示選項和匯率;在選擇之前請先閱讀。如果您想要當地貨幣,請說 “Please charge me in local currency.”
無稅購物
如果遊客可以申請稅款退還,請問:
- “Is tax-free shopping available?”
- “What is the minimum purchase?”
- “Could I have the tax-free form?”
- “Do I need to show my passport?”
- “Where do I validate this at the airport?”
資格和程序各不相同。請保留收據並詢問是否必須在檢查前保持商品未使用。
退貨和換貨
- “I’d like to return this, please.”
- “I bought it yesterday, but it doesn’t fit.”
- “It stopped working after one use.”
- “Could I exchange it for a larger size?”
- “I have the receipt and the original packaging.”
- “Will the refund go back to the same card?”
購買特價商品前請先查看退貨政策。 “Final sale” 通常意味著除非商品有缺陷,否則不接受退貨。
練習使用周圍的物品
選擇三件物品。對於每件物品,請詢問價格、不同的版本和退貨政策。然後練習一個支付問題。相同的句子模式適用於服裝、電子產品、禮物和旅行必需品。
在真實對話發生前先練一遍
Travel English 把機場、飯店、餐廳和緊急情況做成簡短的手機口說課程。
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