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购物A2-B18 分钟阅读

用英语购物:尺码、价格、退货和刷卡付款

实用购物英语:浏览商品、寻找合适尺码、比较价格、刷卡付款、索取退税单并办理退货。

购物

购物不仅仅是 “How much is this?”,您可能需要找到合适的尺码、理解促销、拒绝帮助、选择卡币种或稍后退货。

浏览和寻求帮助

如果店员问 “Can I help you?”,您可以说:

  • “I’m just looking, thanks.”
  • “Yes, I’m looking for a lightweight rain jacket.”
  • “Do you sell phone chargers?”
  • “Where can I find travel adapters?”
  • “Do you have anything similar to this?”

“I’m just looking” 是友好和正常的,不意味着您不买。

尺码、颜色和试穿

  • “Do you have this in a smaller size?”
  • “Does this come in black?”
  • “Could I try this on?”
  • “Where are the fitting rooms?”
  • “It’s a little tight around the shoulders.”
  • “The size is right, but I’d prefer a different colour.”

服装尺码在不同国家或品牌之间并不一致。如果购买很重要,询问测量:“What is the waist measurement for this size?”

价格和促销

  • “How much is this?”
  • “Is this the final price?”
  • “Is there a discount if I buy two?”
  • “Is this included in the sale?”
  • “What does ‘buy one, get one half price’ mean?”
  • “Could you check the price, please? The shelf label was different.”

receipt 记录您的购买。 refund 退回您的钱。 exchange 用另一个物品替换。

自然的店铺对话

店员: Let me know if you need any help.

顾客: Thanks. Do you have this shirt in a medium?

店员: Let me check. We have a medium in blue, but not in green.

顾客: Could I try the blue one on?

店员: Of course. The fitting rooms are at the back.

顾客: It fits well. I’ll take it. Can I pay by card?

店员: Yes. Would you like a bag?

顾客: No, thank you. I have one.

卡付

  • “Can I pay contactless?”
  • “Do you accept this card?”
  • “The card reader says the payment was declined.”
  • “Could I try another card?”
  • “Could I have a receipt, please?”
  • “Can you email the receipt?”

一些终端提供以您的母语币种收费,这被称为动态货币转换。屏幕应显示选项和汇率;选择前请阅读。如果您想要当地货币,请说 “Please charge me in local currency.”

免税购物

如果访客可以申请税退,请问:

  • “Is tax-free shopping available?”
  • “What is the minimum purchase?”
  • “Could I have the tax-free form?”
  • “Do I need to show my passport?”
  • “Where do I validate this at the airport?”

资格和程序各不相同。保留收据并询问是否必须在检查前保持商品未使用。

退货和换货

  • “I’d like to return this, please.”
  • “I bought it yesterday, but it doesn’t fit.”
  • “It stopped working after one use.”
  • “Could I exchange it for a larger size?”
  • “I have the receipt and the original packaging.”
  • “Will the refund go back to the same card?”

购买特价商品前,请检查退货政策。 “Final sale” 通常意味着除非商品有缺陷,否则不接受退货。

使用周围物品练习

选择三个物品。对于每个物品,请询问价格、不同版本和退货政策。然后练习一个付款问题。相同的句子模式适用于服装、电子产品、礼物和旅行必需品。

在真实对话发生前先练一遍

Travel English 把机场、酒店、餐厅和紧急情况做成简短的手机口语课程。

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